Concierge Service item, ships in 7-10 days
In stock, ships within 24 hours.
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This business went beyond the normal to assist me in obtaining a special bottle for a friend. When they did not have what I asked for they came back with alternative suggestions instead of just saying too bad, so sad. I don't even live in their state and they really attempted to assist me.
After a purchase had been confirmed I received a notice that the 750 Ml. bourbon I wanted was out of stock. Ilya offered to send me a larger 1L bottle of the same bourbon for the same price--as a courtesy. That is good customer service and will ensure that I come back!