Privacy policy

De Wine Spot, Inc. (“De Wine Spot,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit dewinespot.co, shop in our store, create an account, place an order, communicate with us, sign up for marketing, or otherwise use our services collectively, the “Services.”

This policy applies to information we process as a business or controller. Some service providers, including payment processors and Shopify, may also process information under their own privacy notices.

Personal information we collect

Depending on how you interact with us, we may collect the following categories of personal information:

• Identifiers and contact information: Name, billing and shipping address, email address, telephone number, account identifiers, and similar details.
• Order and commercial information: Products viewed, searched for, added to a cart, purchased, returned, or requested; order history; preferences; loyalty or promotional activity; and customer-service records.
• Payment and transaction information: Payment method, billing details, transaction status, and fraud-screening information. Full payment-card credentials are generally processed directly by our payment providers rather than stored by us.
• Account and communication information: Account credentials, messages, reviews, survey responses, support requests, marketing preferences, and other information you choose to provide.
• Device and online activity: IP address, browser and device type, operating system, referring pages, pages viewed, links clicked, search activity, cart activity, session information, cookie identifiers, and interactions with our emails and advertisements.
• Location information: Approximate location inferred from an IP address and delivery or pickup location information that you provide.
• Age and eligibility information: Date-of-birth or age-confirmation information and identification presented or otherwise used to confirm eligibility to purchase or receive alcoholic beverages.
• Inferences: Preferences or likely interests inferred from purchases and interactions with our Services.
• Other information: Any other information you provide or that we collect with your consent or as permitted by law.

How we collect information

We collect personal information:

• Directly from you when you browse, purchase, create an account, contact us, visit our store, or subscribe to communications.
• Automatically through cookies, pixels, local storage, server logs, and similar technologies.
• From Shopify and other vendors that support payments, fraud prevention, shipping, fulfillment, analytics, advertising, customer service, and store operations.
• From business partners, referral sources, social platforms, or other sources where permitted by law.

How we use personal information

We may use personal information to:

• Provide, operate, maintain, and improve the Services.
• Process payments, orders, pickups, deliveries, returns, refunds, and customer accounts.
• Confirm age and purchasing eligibility and comply with alcohol-related requirements.
• Communicate about orders, accounts, requests, policies, and service updates.
• Provide customer support and respond to questions or complaints.
• Personalize content, products, recommendations, and advertising.
• Measure store, website, campaign, and advertising performance.
• Send marketing communications where permitted and manage opt-out preferences.
• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.
• Protect our customers, employees, property, rights, and business.
• Comply with legal, tax, accounting, regulatory, licensing, and recordkeeping obligations.
• Establish, exercise, or defend legal claims and enforce our agreements.

Where applicable law requires a legal basis, we process personal information as necessary to perform a contract, comply with legal obligations, pursue legitimate interests that are not overridden by your rights, protect vital interests, or with your consent.

Shopify and platform processing

Our store is hosted by Shopify. Shopify processes personal information to provide and improve its commerce platform, checkout, fraud-prevention, analytics, personalization, and related services.

Where Shopify Network Intelligence or other enhanced services are enabled, Shopify may also process information based on interactions with us, Shopify, and other Shopify merchants to provide enhanced services, subject to applicable settings and choices.

Learn more in Shopify’s Privacy Policy:

https://www.shopify.com/legal/privacy

You may also use Shopify’s privacy portal for choices relating to information Shopify processes for its own purposes:

https://privacy.shopify.com/

Cookies, analytics, and advertising

We and our providers, including Shopify, use cookies, pixels, tags, software development kits, and similar technologies to operate the site, remember preferences, maintain security, understand usage, measure performance, personalize experiences, and support marketing and advertising.

Some technologies are necessary for the Services to function. Others may be controlled through a cookie or privacy-preferences tool when one is available, through browser settings, or through the opt-out methods described below.

Blocking cookies can affect site functionality.

How we disclose personal information

We may disclose personal information to:

• Shopify and technology providers that host and operate our store and related systems.
• Payment, banking, and fraud-prevention providers that process transactions and assess risk.
• Carriers, fulfillment providers, and delivery partners that prepare, ship, track, and deliver orders and verify adult recipients.
• Analytics, marketing, and advertising providers that help measure activity, communicate with customers, personalize content, or advertise our products.
• Professional advisers, including legal, accounting, insurance, security, and financial advisers.
• Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, property, or the integrity of the Services.
• Parties to a business transaction, such as a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets.
• Other parties at your direction or with your consent.

These recipients may process information in the United States or other countries. Their use of information is governed by applicable contracts, law, and their own privacy notices where they act independently.

Sale, sharing, and targeted advertising

We do not sell personal information for money.

However, our use of certain analytics, advertising, marketing, and platform services may involve disclosing identifiers, device and internet activity, commercial information, approximate location, or inferred interests to third parties.

Under some U.S. state privacy laws, those disclosures may be considered a “sale,” “sharing,” or processing for targeted advertising even when no money changes hands.

You may submit an opt-out request through our Do Not Sell or Share My Personal Information page:

https://dewinespot.co/pages/ccpa-opt-out

Where required by applicable law, we also treat a recognized Global Privacy Control signal as an opt-out request for the browser or device sending the signal.

We do not knowingly sell or share the personal information of consumers under 16 years old.

Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to complete transactions, maintain business and tax records, provide support, prevent fraud, resolve disputes, enforce agreements, and comply with legal or regulatory obligations.

Retention periods vary based on the nature and sensitivity of the information, the reason it was collected, legal requirements, and operational needs.

We may delete, de-identify, or aggregate information when it is no longer needed.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No internet transmission, electronic storage system, or security measure is completely secure, so we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and notifying us of suspected unauthorized account activity.

Your privacy rights and choices

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Request access to or a copy of personal information we maintain about you.
• Request information about the categories, sources, purposes, and recipients of personal information.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Request portability of certain personal information.
• Opt out of sale, sharing, or targeted advertising.
• Limit certain uses or disclosures of sensitive personal information.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain processing.
• Appeal a decision regarding a privacy request where applicable.
• Exercise your rights without unlawful discrimination.

To exercise a privacy right, email hello@dewinespot.co with the subject line “Privacy Request.”

For sale, sharing, or targeted-advertising choices, use our privacy opt-out page:

https://dewinespot.co/pages/ccpa-opt-out

We may need to verify your identity and authority before completing a request. We may ask for information reasonably necessary to match you with our records.

An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.

Some requests may be denied or limited where an exception applies, such as when information is needed to complete a transaction, detect security incidents, comply with law, or establish or defend legal claims.

California privacy notice

California residents may have rights to know, access, correct, and delete personal information; opt out of sale or sharing; limit certain uses and disclosures of sensitive personal information; and receive equal service and pricing when exercising privacy rights.

During the preceding 12 months, we may have collected the categories described in “Personal information we collect” and disclosed them for the business purposes described in “How we disclose personal information.”

Depending on the analytics and advertising services active during that period, we may have shared identifiers, commercial information, internet or electronic-network activity, approximate location, and inferences for cross-context behavioral advertising.

We do not use or disclose sensitive personal information to infer characteristics about individuals except as permitted by law.

Residents of the EEA, United Kingdom, and Switzerland

Where applicable, you may have rights to access, correct, erase, restrict, object to processing, receive a portable copy of data, and withdraw consent.

You may also lodge a complaint with your local data-protection authority.

Personal information may be transferred outside your country, including to the United States and Canada, using safeguards required by applicable law where necessary.

Marketing communications

You may unsubscribe from promotional emails by using the unsubscribe link in the message.

We may still send non-promotional communications relating to orders, accounts, transactions, policies, safety, or customer-service requests.

Age restrictions and children

Our Services and alcoholic-beverage sales are intended for adults.

You must be at least 21 years old to purchase or receive alcoholic beverages.

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Contact us if you believe a child has provided personal information to us.

Third-party sites and services

The Services may contain links to third-party websites, applications, or services.

We do not control their privacy or security practices. Review their policies before providing personal information.

Changes to this policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations.

We will post the revised policy and update the date above. We may provide additional notice when required by law.

Contact us

For privacy questions or requests, contact:

De Wine Spot, Inc.
428 Lorimer Street
Brooklyn, NY 11206
United States

Email: hello@dewinespot.co
Telephone: +1 718-388-9463